Zero to Insurance

reviews

Best Pet Insurance in 2026: Honest Reviews of the 5 Top Providers

Independent 2026 reviews of Lemonade, Healthy Paws, Embrace, Figo, and Pets Best pet insurance. Real pricing, coverage details, waiting periods, and claim turnaround — without the marketing spin.

Marvin·April 19, 2026·16 min read·Updated October 18, 2026

Share this page

Pet insurance in 2026 is a much bigger market than most owners realise. According to the American Veterinary Medical Association citing NAPHIA's 2024 State of the Industry data, U.S. gross written premiums hit $4.7 billion last year — a 21.4% jump from 2023 — and 6.4 million pets were insured by year-end. That growth has also brought a flood of new carriers, new riders, and new marketing language that makes comparison genuinely difficult.

We read the 2026 reviews from U.S. News, Bankrate, CNBC Select, MoneyGeek, and Insurify. We cross-referenced them with the actual policy documents from each carrier. What follows is an honest, source-linked breakdown of the five providers most owners end up comparing: Lemonade, Healthy Paws, Embrace, Figo, and Pets Best.

No affiliate payment influenced the order of this guide. If you spot an error or disagree with a ranking, email us and we will publish a correction.

What pet insurance actually covers (and what it doesn't)

Before the individual reviews, a quick grounding in the product itself. Pet insurance is structurally similar to a high-deductible human health plan: you pay a monthly premium, submit claims after paying the vet, and the insurer reimburses a percentage after your annual deductible is met.

Typical inclusions across all five providers:

  • Accidents: broken bones, bite wounds, swallowed foreign objects, poisoning.
  • Illnesses: infections, cancer, diabetes, allergies, GI disorders.
  • Hereditary and congenital conditions, if enrolled before symptoms appear.
  • Diagnostics: X-rays, MRIs, blood work, biopsies.
  • Prescription medications (with conditions — some carriers require a rider).
  • Surgery, hospitalisation, specialist referrals.

Typical exclusions across all five:

  • Pre-existing conditions. Non-negotiable at every mainstream carrier.
  • Preventive care, vaccines, spay/neuter, dental cleanings (unless you add a wellness rider).
  • Breeding, pregnancy, and whelping costs.
  • Cosmetic and elective procedures.
  • Food, supplements, behavioural training (mostly).

The three numbers that decide how much you pay and how much you get back are your deductible (what you pay before coverage kicks in — usually $100 to $500 annually), your reimbursement percentage (70%, 80%, or 90% is standard), and your annual payout cap (from $5,000 up to unlimited). Lower deductible and higher reimbursement mean higher premiums. Simple.

How we evaluated each provider

We applied a consistent five-lens test:

  1. Price — average monthly premiums from 2026 review-site sample quotes, NAPHIA industry averages, and carrier-published rate data.
  2. Coverage breadth — what is and isn't included, and how customisable the policy is.
  3. Waiting periods — accident, illness, and cruciate/orthopedic.
  4. Claim experience — average turnaround, reimbursement method, user sentiment.
  5. Transparency — does the policy document match the marketing copy?

For industry baseline numbers, we used NAPHIA's 2024 State of the Industry Report, which reports average accident-and-illness premiums of $62.44/month for dogs and $32.21/month for cats — the benchmark every individual quote below is measured against.


1. Lemonade Pet Insurance — the budget pick with an AI catch

Lemonade has built its brand on an AI-driven claim flow and below-average premiums. The pitch works: Insurify's 2026 analysis found Lemonade's average monthly rate at roughly $32 for dogs and $18 for cats — comfortably below the industry average.

Coverage structure. Lemonade offers accident-and-illness as the base, with optional preventative packages and add-ons for items such as vet exam fees and dental illness. Reimbursement rates are 70%, 80%, or 90%; you pick an annual limit between $5,000 and $100,000. Its dog page lists packages starting at +$15/month for Preventative, +$22/month for Preventative+ for Adult Dogs, and +$40/month for Preventative for Puppies.

Waiting periods: no waiting period for accidents, 14 days for illnesses, and 30 days for orthopedic conditions, including cruciate ligament injuries. Under Lemonade's waiting-period rules, cruciate signs before or during that 30-day window count as pre-existing and are excluded.

Pricing reality check. Lemonade says policies start at $10/month. Its example for a 4-year-old Goldendoodle in Chicago averages $61/month with 80% reimbursement, the maximum annual limit and a $250 deductible. Insurify's state figures also show a wide geographic range: Arkansas is cheapest (around $15/month for cats, $27 for dogs), Massachusetts most expensive ($29 for cats, $52 for dogs).

Availability caveat. Lemonade reports availability in 40+ states plus Washington, D.C. Check its current state list before getting a quote. Its FAQ says 50% of eligible claims are paid instantly through AI; the rest typically process within 5 days.

Who it's for: budget-conscious owners of young, healthy pets in states Lemonade covers, who are comfortable with an AI-first claim process and don't mind a slimmer base policy. Yahoo Finance's 2026 review gave it 3.2 out of 5 stars, with the common complaint being coverage disputes on edge-case claims.

Compare Lemonade plans


2. Healthy Paws — the "just one plan, done right" option

Healthy Paws offers accident-and-illness coverage without a wellness add-on. You choose your deductible, reimbursement percentage and annual limit at enrollment. The limit choices are $5,000, $7,000, or unlimited. That annual limit can never be increased later, according to its FAQ.

Coverage structure. Accident-and-illness only. With the unlimited option, there are no caps on reimbursement for eligible claims. If your dog needs $30,000 of covered treatment in a year, that option avoids an annual payout ceiling; your chosen deductible and reimbursement percentage still apply. The $5,000 and $7,000 options cap annual reimbursement at those amounts.

Waiting periods: in most states, accidents and illnesses have a 15-day wait after the policy effective date. Hip dysplasia has a 12-month wait for pets enrolled at age five or younger. In CA, DE, FL, HI, LA, MD, ME, MS, MT, NE, NH, OH, PA, RI, VT and WA, accidents have no wait. Illnesses and non-accident orthopedic conditions have a 15-day wait, waived after a complete clinical exam. In those 16 states, non-accident hip dysplasia has a 30-day wait, also waivable after that exam.

Pricing. According to Bankrate's 2026 review, a 2-year-old medium dog with a 90% reimbursement rate and $100 deductible costs $84.50/month; drop to 70% reimbursement and a $500 deductible and you pay $39.64/month. Sample rates for an adult dog are around $64.71/month and $32.93/month for a cat — slightly above NAPHIA's industry average. Check which annual limit each quote includes.

Claim speed. Healthy Paws says approved claims are paid on average within 2 business days. Every accident-and-illness policy includes unlimited virtual vet visits through Airvet, with no waiting period for that service. Its Direct Pay option lets you arrange for the reimbursable benefit to go to your vet before treatment.

Weaknesses. No wellness plan, no accident-only option, no discounts (most competitors offer a multi-pet or military discount). Vet consultation/exam fees are not covered, even when the treatment itself is eligible.

Who it's for: owners who want the unlimited option for catastrophic coverage, value prompt reimbursement, and don't care about wellness add-ons. Yahoo Finance rated it 3.1 out of 5, with the most common critique being the strictness of pre-existing condition rulings — a risk you sign up for with any plan.

Get a Healthy Paws quote


3. Embrace — the flexible policy with a shrinking deductible

Embrace is the most configurable plan on our list and the one that most consistently earns high marks from consumer-finance outlets. CNBC Select's 2026 review and Bankrate's review both highlight its flexibility. Yahoo Finance gave it 4.1 out of 5 stars, the highest in our comparison set.

Coverage structure. Customisable accident-and-illness with selectable deductible, reimbursement rate, and annual limit — including an unlimited annual payout option (rare in the market). Available in all 50 states.

The shrinking deductible. Embrace's Healthy Pet Deductible is a genuinely interesting feature: start with a $500 deductible, go claim-free for 4 consecutive years, and your deductible drops to $300. Stay claim-free for 10 years and it hits $0. That rewards healthy pets and long-term policyholders in a way competitors don't.

Wellness Rewards. Embrace's optional Wellness Rewards program offers three tiers — annual allowances of $300, $500, or $700 — usable for any routine care: vaccines, dental, grooming, training, supplements, prescription food, microchipping. No deductible, no waiting period, no restrictions on which vet. It's one of the most flexible wellness products on the market, though still roughly break-even on raw dollars for most owners.

Pricing. Embrace averages $73/month for dog coverage and $46/month for cat coverage — above the NAPHIA average. You pay a premium for the flexibility.

Claim speed. This is Embrace's weakness: accident-and-illness claims take 10 to 15 business days, materially slower than Healthy Paws or Figo. Wellness Rewards claims are faster at 5 business days.

Who it's for: owners who want the most configurable policy, value the shrinking deductible, and would use a wellness plan. Probably the best all-rounder for households that plan to hold the policy for many years.

Compare Embrace plans


4. Figo — the tech-forward plan with a 24-hour accident start

Figo is the tech-first provider. Three plans (Popular, Higher Coverage, Value Plus), fully customisable annual limits, reimbursement rates, and deductibles — including the rare 100% reimbursement option.

Coverage structure. The Popular plan covers 80% of approved costs up to $10,000/year after a $250 deductible. Higher Coverage covers 90% with no annual limit after a $500 deductible. The 100% reimbursement tier exists but cannot be combined with the unlimited annual option — a common surprise for first-time buyers.

Waiting periods. Figo's signature feature: 24 hours for accidents. Lemonade has no accident waiting period. Two weeks for illnesses (standard) and six months for cruciate/orthopedic (standard). Check the policy effective time and waiting period before assuming a next-day accident is covered.

The app. Figo's Pet Cloud app consistently wins praise from reviewers (Insurify 2026, MoneyGeek): 24/7 telehealth, appointment tracking, claim submission with photos, document storage. If you want a slick mobile experience, this is the one.

Pricing. On average, Figo runs 14% above the market average. Insurify's numbers: $56/month for dogs, $25/month for cats. For a policy with $5,000 annual coverage, Figo averaged $98.53/month — noticeably pricier than Pets Best or Lemonade.

Watch-out: Powerups. Several things you'd expect to be standard — vet exam fees, prescription food — are optional "Powerups" you pay extra for. Factor that into any quote comparison, because the base plan looks competitive until you add what most pets actually need.

Claim speed. Figo averages under 3 days to close a claim. Yahoo Finance rated it 3.4 out of 5. Social media sentiment skews negative around claim denials — a recurring theme you'll see across almost every pet insurer.

Who it's for: owners who want a 24-hour accident waiting period, love a good app, and are willing to pay 10 to 15% above average for the tech experience and the 100% reimbursement option.

Get a Figo quote


5. Pets Best — the price leader with direct vet pay

Pets Best is the workhorse of the set. Yahoo Finance gave it 5 out of 5 stars in their 2026 review. U.S. News ranked it first for coverage breadth among the providers they analysed.

Coverage structure. Three tiers of accident-and-illness coverage (Essential, Plus, Elite) with 70%, 80%, or 90% reimbursement, plus a standalone flat-rate accident-only policy at $9/month for dogs and $6/month for cats. Two wellness tiers sit alongside as optional riders.

Pricing. Pets Best is consistently the price leader in sample-quote comparisons. U.S. News' analysis found Pets Best premiums about $15/month cheaper than the U.S. average for dogs on an accident-and-illness plan. Cat sample rates ($29.36/month) are essentially on the industry average.

Waiting periods. Three days for accidents and 14 days for illnesses. Six months for cruciate ligament in most states (Maine is the exception due to state insurance regulation).

Direct vet pay. Pets Best is one of the few providers that can pay your vet directly for certain claims, which means you never float the full cost. For a $5,000 emergency surgery, that difference matters. Most competitors require you to pay up front and wait for reimbursement.

Discounts. Pets Best offers five distinct discounts — the most of any provider we reviewed — including a 5% multi-pet discount. Healthy Paws, by comparison, offers zero.

Weakness. Claim submission is more cumbersome than with app-first competitors, and turnaround is 3 to 7 days depending on reimbursement method. Not slow, but not Healthy-Paws fast either.

Who it's for: price-sensitive owners, multi-pet households, and anyone who wants direct vet pay. The best default starting quote for most people.

Compare Pets Best plans


Side-by-side comparison

Provider Avg. dog premium Claim turnaround Annual limit Waiting period (accident) Standout feature
Pets Best ~$47/mo 3 to 7 days Up to unlimited 3 days Cheapest on average, direct vet pay
Lemonade ~$32/mo 50% of eligible claims instant; rest typically within 5 days $5,000 to $100,000 None Lowest sample premiums, slick app
Healthy Paws ~$65/mo Average within 2 business days after approval $5,000, $7,000 or unlimited 15 days (none in 16 states) Unlimited option, Direct Pay
Embrace ~$73/mo 10 to 15 days Up to unlimited 14 days (2 days in some states) Shrinking deductible, strongest wellness
Figo ~$56/mo Under 3 days Up to unlimited 24 hours 24-hour accident start, 100% reimbursement option

Premium figures are 2026 averages from independent review-site sample quotes. Your actual price will differ based on breed, age, state, deductible, and reimbursement choice.

How to actually choose

Here is the decision tree we'd use ourselves.

If price is the top concern: run quotes on Pets Best and Lemonade first. One of the two will almost always be cheapest for your pet. Only step up to Healthy Paws or Embrace if the price gap is small and their specific features matter to you.

If you want peace of mind on catastrophic bills: Healthy Paws with the unlimited annual limit, chosen at enrollment. Compare reimbursement options too: even without a payout cap, your deductible and share of covered costs matter on a $25,000 cancer bill. Approved claims are paid on average within 2 business days.

If you want flexibility and planning long-term: Embrace. The shrinking deductible pays off genuinely if you hold the policy for 4+ years, and the Wellness Rewards lets you recycle the same budget across vaccines, dental, and whatever your pet needs.

If you want a 24-hour accident start and an app for pet care: Figo. Pay the premium for the 24-hour accident coverage and the 100% reimbursement option, and live in the Pet Cloud app.

If you just want cheap and simple and you're in the right state: Lemonade. Check the base coverage and add-ons, and allow for the 30-day orthopedic waiting period, including cruciate injuries.

One universal rule: always get quotes from at least three providers before buying. Prices vary so wildly by breed, state, and underwriter that a $20/month gap in one household is easily a $60/month gap in another.

A word on what pet insurance won't fix

Pet insurance is a real, useful product for a specific scenario: the expensive, unpredictable medical event. It is not a maintenance product. It will not meaningfully reduce the cost of routine care — the wellness add-ons are essentially cost-shifting rather than savings.

It also cannot retroactively solve the cost of a pre-existing condition. If your dog was diagnosed with hip dysplasia last year and you're shopping for insurance this year, no mainstream US carrier will cover hip dysplasia treatment. That is the single most common frustration owners report after enrollment, and it is not a carrier defect — it is the entire economic foundation of the product.

Buy early, buy healthy, read the actual policy document, and keep your receipts. That's the whole game.


This article was last updated on 18 October 2026. If you spot an outdated figure or want us to re-test a provider, email us. All provider reviews are written independently; our affiliate disclosure details how we earn money.

About the author

Marvin

Independent researcher writing about consumer-facing financial and insurance products. See the about page for full credentials and editorial policy.